Core Values Recovery Level 1 ACC Program

Payment and Fees Policy

Effective Date: [To be determined]

Purpose

This policy establishes clear guidelines for program tuition, fees, payment schedules, and financial obligations for the CVR Level 1 ACC Coach Training Program.

Program Tuition

Level 1 ACC Program

• Base Tuition: $1,099
• Includes:
  • 80 hours coach-specific training
  • All digital learning materials
  • Access to learning management platform
  • Mentor coaching observations (5 sessions)
  • Performance evaluation and feedback
  • Certificate upon completion

Optional Add-Ons

Additional training components available:

• [Add-on name]: $699
• [Add-on name]: $699

(Specific add-on details to be determined)

Payment Options

Full Payment (Discount Available)

• Pay full tuition at enrollment
• Discount: [X]% off total tuition
• Payment due before first program session

Payment Plan

• Deposit: $[amount] due at enrollment
• Installments: $[amount] per [week/month]
• Duration: [X] payments
• Completion: All payments due by Week [X] of program
• Note: No discount applies to payment plans

Accepted Payment Methods

• Credit/debit card (Visa, Mastercard, Amex, Discover)
• ACH/bank transfer
• Check (must clear before program access granted)
• Wire transfer (for international participants)

Additional Fees

Late Payment

• Late Fee: $50 per occurrence
• Applied when payment is more than 7 days overdue
• Access to program materials may be suspended until payment is current

Returned Payment

• Returned Check/ACH Fee: $35
• Participant responsible for any bank fees incurred by CVR
• Future payments may be required via certified funds

Replacement Materials

• Lost/Damaged Materials: Cost of replacement + $15 processing fee
• Digital materials: No charge for re-access

Transcript Requests

• Official Transcript: $25 per copy
• First copy included with program completion

Financial Obligations

Maintaining Good Standing

Participants must:

• Make payments according to agreed schedule
• Notify Program Director immediately if payment difficulties arise
• Maintain current contact and billing information
• Be current on all payments to receive completion certificate

Consequences of Delinquency

If payments become 30+ days overdue:

• Access to learning platform suspended
• Cannot participate in synchronous sessions
• Mentor coaching sessions postponed
• Completion certificate withheld
• May be withdrawn from program (see Refund Policy)

Payment Plans and Hardship

Financial Hardship Requests

Participants experiencing financial difficulty may request:

• Modified payment schedule
• Temporary payment deferral (max 60 days)
• Reduced installment amounts with extended timeline

Process:

1. Submit written request to Program Director
2. Explain circumstances and proposed solution
3. Provide supporting documentation if requested
4. Receive written response within 10 business days

Note: Hardship accommodations are granted at CVR’s discretion and may impact program completion timeline.

Renewal Fees (Post-Completion)

Annual Renewal

• Fee: $500 per year
• Includes:
  • Continued access to updated curriculum materials
  • Community of practice membership
  • Quarterly continuing education webinars
  • Use of CVR alumni designation

Renewal Terms

• Due annually on anniversary of completion
• Grace Period: 30 days
• After grace period: $50 late fee + reinstatement review
• Retention Rate: Historical 80% renewal rate

Scholarship and Discount Programs

Available Discounts

• Early Bird: [X]% off for enrollment [X] days before program start
• Referral Discount: $[amount] off for each referred participant who enrolls
• Alumni Discount: [X]% off future programs for CVR graduates
• Group Enrollment: [X]% off for 3+ participants from same organization

Scholarship Opportunities

Limited scholarships available based on:

• Financial need
• Demonstrated commitment to recovery coaching
• Alignment with CVR mission
• Application required (deadline: [date])

Contact [scholarship coordinator] for application details.

Tax Information

Tuition Tax Deductibility

• Participants should consult tax professional regarding deductibility
• CVR provides receipt for tax purposes
• Educational expenses may qualify as business deduction for established coaches
• CVR does not provide tax advice

Tax Documentation

• Receipt issued upon payment
• Year-end summary provided by January 31
• Tax ID available upon request

Currency and International Payments

Currency

• All fees listed in USD
• International participants responsible for currency conversion
• Exchange rate fluctuations are participant responsibility

International Payment Methods

• Wire transfer accepted (participant pays transfer fees)
• International credit cards accepted
• PayPal available for international transactions (fees apply)

Fee Changes

Current Participants

• Tuition locked at enrollment rate
• Additional fees subject to change with 30 days notice
• Material changes require updated enrollment agreement

Future Cohorts

• CVR reserves right to adjust tuition for future program dates
• Changes posted publicly at least 60 days before enrollment opens

Billing Questions and Disputes

Contact for Billing Issues

Billing Department:

• Email: [billing email]
• Phone: [billing phone]
• Response time: Within 2 business days

Dispute Process

1. Submit written dispute within 30 days of charge
2. Include invoice number and specific concern
3. Receive response within 10 business days
4. Escalate to Program Director if unresolved

Contact Information

For questions regarding payments and fees:

• Program Director: [Name, credentials]
• Billing Department: [Contact email]
• Phone: [Contact phone]

Note: Failure to meet financial obligations may result in program dismissal and referral to collections. Participants remain responsible for all tuition and fees regardless of completion status, subject to the Refund Policy.